*   Image Control Environment (ICE) Technical Support
     
NewEra Technical Support is available 24 hours a day, 7 days a week. If your needs are such, call us now at 1-800-421-5035 or 1-408-520-7100. If your call is made during business hours, you will receive immediate attention. If your call is made outside of business hours, follow the automated instructions for paging. Expect a response from your page within 15 minutes.

A database of Frequently Asked Questions is available on this site. FAQDb
A database of the Image FOCUS Messages and their meaning. IFOMDb
   
If your needs are less pressing, provide the information requested below and enter your request in the form that follows your submission. The request is automatically logged, confirmed and routed to Technical Support. Expect a response to your request within 24 hours.
     
Contact Information
Name Title
Company Phone
State E-Mail
 
Once complete, Select GO to reach the ICE Support Request
 
       
          
Software for Image Management & System Recovery NewEra Software, Inc.
       
NewEra Software, Inc.   -   Morgan Hill, CA  95037   -   800.421.5035   -   408.520.7100   -   FAX 866.939.7099